privacy policy

Effective Date: September 2024

Introduction

Campaign Engineering is a product owned and operated by The Campaign Company Limited (“Campaign Company”). Campaign Engineering respects and is committed to protecting the privacy of our clients and their supporters. We comply with the New Zealand Privacy Act 2020, the US federal and state privacy laws, including the California Consumer Privacy Act (CCPA), and other relevant regulations. We take all reasonable steps to secure any information you and your supporters submit to us, including through this website. Information you submit may be used for site customization.

This Privacy Policy outlines how we collect, hold, use, and disclose your personal information. By visiting our website, using our web applications, contracting our services, or otherwise providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

A copy of this Privacy Policy is available online and can be provided in hard copy free of charge upon request.

How to Contact Us

If you have any questions, concerns, or complaints about our privacy practices, please contact us. We will do our best to address and resolve any issues.

Contact details:
Privacy Officer
Email: support@campaign.engineering

What Information We Collect

We collect information about clients, employees, contractors, job applicants, and others who interact with Campaign Engineering in connection with our activities. The personal information we collect may include, but is not limited to:

  • Name
  • Address
  • Email address
  • Date of birth
  • Phone number
  • Payment information

We also collect data about your supporters’ interaction with our advocacy tools, including metadata on engagement with campaign pages. Additionally, we use “cookies” to track visits to our website. You may disable cookies in your browser settings.

What Information We Do Not Collect

We do not collect personal information about individual end-users of our advocacy tools stored in third-party platforms, such as databases you control. We do not collect personal details of your supporters unless explicitly consented to by the individual or if it is necessary for the provision of our services. We may review metadata to better understand campaign engagement, but personal details are not included.

How We Collect Personal Information

We collect personal information that you provide directly to us, whether in person, over the phone, via email, through our website, or by creating an account with us. Additionally, we may gather personal information from third parties (e.g., payment processors or publicly available sources) when relevant and with your consent.

We aim to collect information by lawful and fair means. When possible, we will collect personal information directly from you. When collected from third-party sources, we will take steps to notify you of this collection.

Use of Personal Information

We use personal information to:

  • Provide and improve our services
  • Measure the effectiveness of our tools and campaigns
  • Respond to inquiries or feedback
  • Manage our client relationships
  • Comply with legal obligations
  • Recruit staff

We will only collect personal information that is reasonably necessary for these purposes or for other purposes identified when we collect your information. We may use cloud storage or overseas service providers to store personal data, but this does not change our commitment to protecting your privacy.

Disclosure of Personal Information

We may disclose personal information to third parties who provide services on our behalf, such as database management, payment processing, or website hosting services. We require these service providers to treat personal information with confidentiality and care, in compliance with applicable privacy laws.

We will not share your personal information unless:

  • It is necessary for the services we provide
  • It is required by law (e.g., in response to court orders or subpoenas)
  • You have given consent for the disclosure

We take all reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

Keeping Your Information Secure

We are committed to ensuring that your personal information is accurate, complete, and up-to-date. Please notify us of any changes to your information.

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, and disclosure. If we no longer need your personal information, we will take steps to destroy or de-identify it unless required by law to retain it.

Access and Correction

You have the right to request access to the personal information we hold about you. If the information is inaccurate or outdated, you may request that it be corrected. We will respond to such requests within a reasonable time frame and provide reasons if access is denied.

Complaints

If you wish to make a complaint regarding a breach of privacy laws or this policy, please contact our Privacy Officer at the email address above. We will promptly investigate and resolve your concerns. If you are not satisfied with our response, you may contact relevant authorities, such as the Office of the Privacy Commissioner (NZ) or the Federal Trade Commission (US).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. The most recent version will be available on our website, and significant changes will be communicated where appropriate.

This Privacy Policy was last updated on 9 September 2024.